Case Studies
Three projects, three reframes — each one starts with the same question: is the convention everyone’s following actually the right one?
Reimagining Government Services Around Citizens, Not Organizational Structure →
Redesigned the city’s site around citizen tasks instead of departmental structure, then built unanimous consensus for it across all 18 departments.
Geographic Data With or Without a Map →Removed the map as a mandatory intermediary for spatial questions — now the standard most government sites nationally have followed.
Building a Program That Changed How Faculty Taught →Conceived and secured funding for a first-of-its-kind program on structural equity in engineering and technology — with no mandate to build it at all.