Strategic Problem-Solver & Digital Innovation Leader

I specialize in creating solutions to difficult problems that work for the people they’re built for — mostly by developing web and digital solutions, but also by working with leadership to reframe complex organizational challenges and define the strategies to address them. I’ve done this across government, higher education, and enterprise, and some of the solutions I’ve built have become national models.

20+ years of UX strategy and accessibility leadership — now extending that same thinking to applied AI.

289%

increase in citizen transactions completed online, City of Las Vegas

Princeton faculty, postdocs, and staff educated through a first-of-its-kind program I conceived

$174K

secured for a Princeton University program I identified the need for and built entirely on my own initiative

12+

national conferences presented on UX, eGovernment, digital strategy, and responsible innovation

Explore

In-depth looks at problems that weren’t what they first appeared to be — and what changed once we saw them clearly.

How AI fits into real work — a live business and a real design project — and what I delegate versus what stays mine.

Where this experience comes from, and how I lead teams through ambiguous problems.